
TERMS OF SERVICE
QuanDo and LeAnn (โwe / us / ourโ)
Acceptance of Terms of Service
By using our services, you agree to these Terms of Service and our Disclaimer. If you have any questions, feel free to reach out โ we are here to assist you.
Service Availability
Our services, including but not limited to courses, workshops, and personal consultations, evolve over time to best support your personal and spiritual growth. Please visit our website for updates. If you need clarification or would like to enquire about the availability of certain services not listed on our website, please do not hesitate to contact us.
Payment Terms
Unless otherwise agreed, full payment is required prior to the provision of our services (excluding inquiries). Prices for our certain services are listed on our website and may change. Payments are non-refundable once services have been provided. We sincerely appreciate your trust and investment in our services.
Refund/Cancellation Policy
If you need to reschedule or cancel a consultation session, please notify us at least 3 days in advance. We understand that life happens and will work with you to find a solution. Refunds may be considered on a case-by-case basis (negotiable), but are non-refundable in the following cases:
No-shows or last-minute cancellations on your end.
Once services have been partially provided by us (e.g., readings completed or materials prepared ahead of the scheduled session).
If a consultation session is extended due to excessive or irrelevant questions raised on your end, we may recommend additional session, which will incur extra charges. No refunds will be provided for the original session.
Limitation of Liability
Our services are offered on an "as is" basis with the goal of providing insightful guidance based on your present situation. However, we do not guarantee specific outcomes. You assume full responsibility for any decisions or actions taken based on the information provided during the session.
Termination of Service
To maintain a respectful and focused environment, we reserve the right to terminate or refuse service if these Terms of Service are violated or if behaviours such as the following are observed on your end:
Provocative, abusive, or irrational emotional language or threats.
Intermittent or continuous harassment (e.g., repeatedly requesting additional emotional support outside of the scheduled consultation).
Insufficient background information or unclear queries.
Failure to follow through with payment after agreeing to engage with our services.
Excessive or irrelevant questions raised during the consultation leading to an extended session. Each consultation is designed to focus on specific needs and queries, and we may suggest additional session if necessary, which will incur extra payment.
In any of the above cases, no refund will be provided. We greatly appreciate your understanding and respect for our time and energy, allowing us to continue offering valuable support to all our clients.
Intellectual Property and Use of Services
All content and services created by us, such as text, designs, and offerings, are protected by copyright laws. You may use our content solely for personal and non-commercial purposes. Copying, distributing, or reproducing any of our content or materials, including for commercial use, without our express permission is prohibited. Unless otherwise stated, images used on this website are sourced from the public domain, while personal photos and proprietary images are exclusively ours. While we make efforts to ensure proper attribution for any third-party materials used (if any), we cannot guarantee full compliance with copyright laws. If you believe any content infringes on your rights, please contact us, and we will address the matter promptly.
Privacy Policy and Data Collection
We value your privacy and make every effort to protect your personal information. All personal data is handled with the utmost confidentiality, and we only collect what is necessary to provide our services. We will not share your information with any third party, unless required by the applicable law or necessary to fulfill our services.
Amendments to Terms of Service
These Terms of Service may be updated from time to time. Any changes will be effective immediately upon posting on the website. We encourage you to review them periodically for updates.
Jurisdiction and Dispute Resolution
These Terms of Service are governed by the laws of Taiwan. In case of a dispute, we encourage you to contact us directly to resolve any concerns. If the issue remains unresolved, any disputes will be exclusively addressed in the courts of Taiwan, with mediation as our preferred method of resolution.
Contact Information
If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website.